One house, fully documented.
The things a great estate manager keeps in their head, now kept somewhere they can't be lost when you take a day off.
Daily routines
Build a checklist once; Tero generates it every day, by residence, by role, by shift. Morning and afternoon, butler and housekeeper.
Procedures
How the house is run, written down and translated into the languages the household speaks. A new hire learns the standard in the right order, in their own language, and no one has to be told twice.
Staff & roles
Every person signs in with their own login, and sees only what their position needs. A head housekeeper sees more. When someone leaves, a manager closes their access and it ends immediately.
Spend & budgets
Staff photograph a receipt and Tero fills in the form for them to check. Spend runs against budgets by residence and category, and the month-end report is ready to send from a phone.
Cellar & stock
The wine list with producer, region, and what each bottle pairs with, plus the cupboards behind it, counted and kept current.
Reminders & the log
Renewals, expiries, and unfinished work reach people by email, text, and phone notification. Every task change is kept permanently, so you can see who did what and when.
The kitchen
Menus by residence and day, built from the household's own dishes and ingredients. Tero flags any dish that clashes with what someone at the table cannot eat, and a person still confirms with the guest. Confirmed menus become a shopping list, netted against what is already in stock.
Medications & vitamins
What each resident and pet takes, how much and when, with a photograph of the bottle so whoever is covering gives the right thing. Private to managers and the principal until shared with staff, one row at a time. Refill reminders name the person, never the medicine.
The wardrobe
Every piece photographed and placed, by residence and closet. Trips to the cleaner or tailor tracked until they come back, a wear log, and packing lists checked going out and again coming home.
And the rest of the house
The whole morning, before you've had coffee
Every residence, how far along it is, which shift is behind, who is on today, who is arriving, and what the house has spent this month, all on one screen.
Every task, with the detail that matters
Each card carries the full instruction and the role responsible, so a new hire knows exactly how the house likes it done, first time.
One menu, and the house is in it
A short, plain list of the things a house actually has, grouped the way you'd think of them. Never more than two taps from wherever you are.
