The estate operating system

The details of a great house, quietly handled.

Tero gives estate managers one place to run the daily rhythm of a household — routines assigned, properties documented, nothing left to memory or a group chat.

Built by an estate manager, for the people who run the house.

Currently running five private estates in the US.

The Tero app home screen showing today's tasks by shift

The morning view — every task, by shift, ready before the day starts.

How it works

A house runs on rhythm. So does Tero.

Every morning, Tero generates the day's routines from your templates and assigns them by role and shift. Staff see exactly what's theirs. You see everything.

7:30 AM

The morning sets up

The day's tasks appear automatically — opened curtains, fresh flowers, the principal's breakfast — each tagged to the right person before they arrive.

3:00 PM

The afternoon turns over

Shift changes without a handover meeting. The evening's setup, the table, the wine, the turndown — already waiting, already assigned.

After service

You see what was done

Every completed task, by whom and when, grouped by staff member. Oversight without standing over anyone's shoulder.

What it does

One house, fully documented.

The things a great estate manager keeps in their head — now kept somewhere it can't be lost when you take a day off.

📋

Daily routines

Build a checklist once; Tero generates it every day, by role and by shift. Morning and afternoon, butler and housekeeper.

🏠

Properties

Gate codes, protocols, contacts, and quirks for every residence — on hand for the staff who need them, the moment they need them.

👥

Staff & roles

Each person sees only what's theirs. A head housekeeper sees more. You and the manager see all of it.

🍷

Cellar & inventory

The wine list with producer, vintage, and what each bottle pairs with — so the right bottle reaches the table.

🚗

Vehicles, pets & guests

The whole household, documented. Arrivals, the dogs' routine, the cars' service — nothing improvised.

📣

The day's notes

A single message to the whole team, posted from your phone. "Mrs. Ashford returns Thursday — deep clean the library."

Every task, with the detail that matters

Each card carries the full instruction and the role responsible — so a new hire knows exactly how the house likes it done, without being told twice.

Tero task cards showing instructions and assigned roles

The whole house, in one place

Tasks, properties, staff, vehicles, pets, accounts, the cellar — every part of the household under one roof, so nothing lives in a notebook or a single person's memory.

The Tero navigation menu listing every part of the household
Who it's for

Tero was built behind the green baize door — by someone who has run the house, not just sold software to it.

In their words
Tero replaced three different systems we'd been patching together. The morning routines alone save us an hour a day.
Estate Manager · Private Residence, New York
The wine room looks amazing. It's so easy to keep stock and know what we have, wherever I go.
Butler · Private Estate, Southampton, NY
The Gen X in me was a little skeptical at first, but Tero quickly won me over. Having all of the house information in one organized place has made a real difference — it keeps everyone informed, improves communication, and adds a level of accountability that helps ensure things get done consistently and correctly.
Estate Manager · East Hampton, NY
Book a demo

See Tero set up for a house like yours.

Tell us a little about the household. We'll walk you through Tero, personally, and set up a trial if it's a fit.

Request a demo

We reply within one business day.